Refund policy
Return & Refund Policy
At JakeGetRich, we stand behind the value of our digital products and want you to feel confident in your purchase. If you are not satisfied, we encourage you to contact us so we can make it right.
Digital Products & Refunds
Due to the nature of digital products (including but not limited to online courses, digital downloads, guides, and educational materials), all sales are considered final once access is delivered, except as outlined below.
We offer a 30-day satisfaction guarantee for eligible digital products. This means you have 30 days from the date of purchase to request a refund if you are not satisfied.
To request a refund, please contact us at:
When submitting a request, please include:
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Your name
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The email used at checkout
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Proof of purchase
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A brief explanation of why the product did not meet your expectations
Refund requests are reviewed on a case-by-case basis. We reserve the right to deny refunds in cases of abuse, excessive refund requests, or clear misuse of the content.
Non-Refundable Items
Refunds will not be issued for:
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Products that have been fully downloaded, accessed, or consumed in full
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Sale or discounted digital products
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Gift cards
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Products purchased through third-party platforms not owned or controlled by JakeGetRich
Exchanges
Because all products are digital, exchanges are not offered. If you would like access to a different product, a new purchase must be made.
European Union (EU) Customers – Digital Content Exception
By purchasing digital products from JakeGetRich, you expressly consent to immediate access and delivery of digital content and acknowledge that this waives your 14-day right of withdrawal under EU consumer protection laws, as permitted for digital goods once delivery has begun.
Refund Processing
If your refund request is approved:
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Refunds will be issued to the original payment method
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Processing typically occurs within 5–10 business days
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Your bank or payment provider may require additional time to post the refund
If you have not received your refund within 10 business days after approval, please contact us at:
Questions or Support
If you have any questions about this policy or need assistance with a purchase, please contact us at:
If you want next:
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A Terms of Service that matches this tone
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A Disclaimer (important for education-based content)
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Or a short “refund expectations” version for checkout pages
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